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How To Track Your Email Opt-In Rates With Google Analytics

Opt-in rates are important.

They show how many people saw your offer (lead magnet) and thought it looked “juicy” enough to give you their email address.

The higher the opt-in rate, the more visitors you'll turn into subscribers and the faster you'll grow your email list.

Why Google Analytics?

9 times out of 10, your opt-in form software tracks conversions already.

It will tell you how many people saw your opt-in form and how many filled it out.

This is semi-helpful, but it doesn't share the whole story.

It doesn't show you where the person came from and how they ended up at your opt-in form.

This is where Google Analytics comes into play – it shows you the exact steps someone went through before giving you their email address.

Example

Example

This is just an example of one report. There are several “standard” reports and you can customize your own to get the data you need.

Other Coolness

Google Analytics also helps you track how well your advertising campaigns are doing.

Of course, Google Adwords and Google Analytics go hand-in-hand; however, you can also add UTM Tags to any link in order to see how well it performs.

UTM Tags are beyond the scope of this post; however, if you'd like to read more – here's a great article.

The Whole Story [DISCLAIMER]

I want to clarify something really quickly about opt-in rates.

They are not the “end-all-be-all.”

What really matters is: How Many People Buy.

Let's pretend that you created an opt-in form and got it to a 90% conversion rate – wow! You achieved the impossible!

The problem is, the people subscribing end up not purchasing anything you sell because they don't purchase products online.

It doesn't matter how many people are on your email list, if they don't buy anything.

I'd much rather have a list of 100 people that buy my products than 10,000 people who just want free stuff.

Keep in mind – opt-in rates are an important metric to examine and optimize for; however, the quality of people you're bringing in matters most.

How To Track Your Email Opt-In Rates With Google Analytics

Step 1: Thank You Page

The first thing you will need is a Thank You Page (sometimes called a Confirmation Page).

It's the page someone arrives on after they give you their email address that “thanks” them for joining your email list or asks them to “confirm” their email address by checking their email and clicking a confirmation link.

For example – here's one of my Thank You pages:

Thank You Page Example

Step 2: Connect Thank You Page To Opt-In Form

Depending on your opt-in form software – how to “connect” your thank you page is going to vary, so you may need to do a little bit of research … or, if you get really stuck, ask me.

Here are a few tutorials:

Step 3: Create Google Analytics Goal

Login to Google Analytics, navigate to the “Admin” tab and select “Goals”

Google Analtyics - Goals

Step 4: Create a New Goal

Click the “New Goal” button:

New Goal

Under “Engagement” select “Sign up” and then press “Continue”:

Engagement - Sign Up

Name your goal (ie: New Subscriber), leave “Goal slot ID” alone, unless you know what you're doing with it … in which case, you wouldn't be viewing this tutorial … select “Destination” as “Type” and click “Continue”:

Destination

Select “Begins with” and enter the url path to your Thank You Page without including your domain (ie. /thank-you). Assigning a Value or a Funnel is not necessary at this point, unless you really want to; however, I recommend leaving them “Off” for the time being, you can change it later.

Then select “Verify Goal”:

Veify Goal

Ideally, you'll have had some traffic to your Thank You Page so you will see a conversion rate and verify that your Goal is setup properly.

If you haven't had any traffic to your Thank You Page – go visit it now and visit it on your phone too … just to get a couple “unique” visits. You'll have to wait a day or so for those visits to “count” … so, be sure to re-verify your goal in a day or two to make sure it's functioning properly.

Click “Save”

Step 5: Track

Now that you're tracking your conversions, it's time to view a few reports!

Select the “Reporting” tab at the top, then on the left select “Conversions”, “Goals”, and “Overview”.

Make sure you have the correct “Goal” selected, view the “Source / Medium” … and checkout what's happening!

Report

It looks like the greatest percent of my conversions for this goal are coming from Google!

The “Reverse Goal Path” is also a great report (it's the one I showed in the first picture of this post).

Conclusion

This is just the beginning.

The point of this post was to get you tracking your opt-in rates with Google Analytics and to show you a few basic views.

Now that you're tracking and recording data, you'll be able to analyze it in order to figure out what traffic converts the best, where it's coming from, etc. – so you'll know where to focus your efforts.

But, that's for later … let's take it one step at a time!

How To Track Your Email Opt-In Rates With Google Analytics2016-11-17T17:45:04+00:00

Email Marketing Strategy For Digital Product Businesses

While this strategy works well … there's now a “smarter” version I recommend you checkout by clicking here.

In this post I layout an email marketing blueprint for nearly any Digital Product business to follow.

Let's get into it!

Digital Products Email Marketing Blueprint

Digital Products Email Marketing Blueprint

We can build this type of email series for you! Click here for more info!

Lead Magnet

The Lead Magnet is the “free gift” you give to someone in order to entice them into joining your email list. (I know, some people don't like how “entice” sounds because they think it sounds like “trick”. I'm not saying that at all – never, ever, trick someone into joining your email list. Businesses “entice” people all the time with sales, new products, limited availability, etc. – which is what I'm referring to.)

With regard to Digital Product businesses, your Lead Magnet should correspond with the Initial Offer, the “Big” Offer, the Upsell, and the Downsell. For example, if you're selling a course on email marketing, your Lead Magnet could be a little portion of the course, or maybe a checklist to follow in order to create great email campaigns.

It needs to make sense and lead into the products you're trying to sell.

Learn more about Lead Magnets here.

Welcome Series

The Welcome Series is the email series that delivers the Lead Magnet and also introduces your business to the newly subscribed individual.

The main purpose of this email series is to establish a relationship.

It can introduce …

  • Picture(s) of your business and/or workforce and/or you
  • Facts about your business
  • The community you support
  • Your social media accounts
  • Top products your business offers
  • Top posts on your blog
  • Testimonials

It can also ask for any questions the new lead may have – which can be a great conversation starter if you sell a more complicated product or service.

The point is to get people to know you and your business and feel comfortable with the products/services you provide.

Note: Not all digital products businesses need a Welcome Series. In many instances, the Initial Offer Action Series can introduce the business and share success stories when selling the Initial Offer.

Grab a Welcome Series Template from The Vault!

Initial Offer Action Series

The Initial Offer Action Series purpose is to qualify the lead by getting them to “open their wallet.”

You may have heard the Initial Offer be called a tripwire or a self liquidating offer.

The point is, it's priced very low (less than $10), delivers a ton of value, and makes people want to move onto the “bigger” product you're actually trying to sell.

Of course, this Initial Offer needs to be aligned with the “Big” Offer you're wanting to sell. More than likely, the Initial Offer is just a little piece of the “Big” Offer.

For example, back to the email marketing course – the Initial Offer could be the first 1/4th of the full course. It still delivers a ton of value; however, it leaves some questions unanswered.

Concurrent Email Series

As you noticed, directly after the Lead Magnet comes both the Welcome Series and the Initial Offer Action Series.

Both of these series happen at nearly the same time (maybe a couple of hours apart).

Why?

Because you want to start building the initial relationship while simultaneously working on selling the Initial Offer to the new, highly interested, hot lead.

Did Initial Offer Sell?

An important question!

Yes

The lead will move onto the “Big” Offer Action Series where they'll be sold on the idea of the “Big” product or service.

No

The lead will move to the Broadcast/Segmentation list where the relationship will be nurtured, other products will be suggested, and someday they'll make the leap to buying a product.

“Big” Offer Action Series

The point of the “Big” Offer Action Series is to sell your “Big” product or service. (Roughly between $300-$1,000 – though it really depends on your goals, market, business, etc.)

Ideally, by the time you get here – the lead will have already “made up their mind” whether or not to purchase the “Big” product/service because you've already delivered a killer Lead Magnet and an amazing Initial Offer.

Regardless, some more motivation may be needed to get the sale. This type of motivation comes from tearing down obstacles and objections (time, money, competition, laziness, etc). You'll want to send emails that negate those obstacles and objections.

For example, you may need to add an element of scarcity (price increase at midnight) or maybe offer a discount.

Pro tip! At the end of your “Big” Offer Action Series, right before you go into the Downsell Series (if a lead doesn't buy your product/service), send them a “Do you hate me?” email. A simple, one question survey that asks “why” they didn't buy your “Big” offer. These are obstacles and objections. You can then use these to write your emails in your “Big” Offer Action Series!

Did “Big” Offer Sell?

Yes

Go to the Upsell series and try to make more money!!!!

No

Sigh. Ah well, maybe they'll purchase a watered down version of the “Big” offer for about $100.

Upsell Series

So … the lead purchased the “Big” Offer – yippee!

Now it's time to turn that into something more – for example, a recurring membership where they have access to you and/or your support team.

Or maybe a one-on-one coaching session.

Or maybe a “done-for-you” service.

The whole point of the Upsell Series is to sell more than just your main product/service. You know the lead really wants their problem solved and if you can help them even more – do so through the Upsell Series.

Note: An upsell doesn't necessarily have to be an even more expensive product/service. Many times it can be something less expensive – like a recurring monthly payment of $37 for unlimited support.

Downsell Series

Even after delivering a killer Lead Magnet, an amazing Initial Offer, and negating all obstacles and objections – sometimes the lead still doesn't buy your “Big” Offer.

It happens.

Instead, offer them a “watered down” version of the “Big” Offer.

For example, the email marketing course we're selling comes in both eBook and Video format. So, the Downsell Series can sell one of those formats. ie. “So, maybe both the eBook and video course seems like too much, so … how about this … you can get the eBook version for only $97 … saving you $300. You won't get the step-by-step videos (which are incredibly helpful); however, you'll still be able to achieve the same results.”

Boom!

Broadcast/Segmentation Emails

These emails are not necessarily in a series and are not generally automated.

They're more of a “one-of-a-kind” email.

Think of a monthly newsletter or a weekly update. The content of each email is unique. Even if the email timing is the same each week/month/quarter – the content is fresh and now.

Or perhaps a one-time promotion or event.

These emails nurture the relationship with the lead while continuing to recommend other products and services your business offers.

Conclusion

Email marketing is an incredibly powerful tool for businesses that sell digital products.

All that's left to do is implement it … which … by the way … we'll do for you!

Email Marketing Strategy For Digital Product Businesses2016-10-14T18:29:26+00:00

Email Marketing Strategy For Brick & Mortar Stores

While this strategy works well … there's now a “smarter” version I recommend you checkout by clicking here.

In this post I layout an email marketing blueprint for nearly any Brick & Mortar store to follow.

Let's get into it!

Brick & Mortar Email Marketing Blueprint

Brick & Mortar Email Marketing Blueprint

We will build this type of email series for you! Click here for more info!

1st Step

The very first step is to “categorize” your customers into a few broad categories.

This categorization is accomplished by following the 3Ps: People, Products, and Problems.

  • People: Demographics, interests, hobbies, etc. (age, gender, religion, marital status, job title, etc.) Who comes to your store.
  • Products: The products/services you offer. What people come to your store to buy.
  • Problems: The problems your products/services solve. Why people come to your store.

For example, let's pretend you run a pet grooming business with grooming services for both cats and dogs. You can segment your customers into 3 categories: cat owners, dog owners, cat and dog owners.

Why? Well, cat owners don't care about the same things dog owners care about and vice-versa. And people that own both, care about both.

The point is, you want to capture everyone and try to fit them into a category so you can send more relevant content to those individuals.

Lead Magnet

The Lead Magnet is the “free gift” you give to someone in order to entice them into joining your email list. (I know, some people don't like how “entice” sounds because they think it sounds like “trick”. I'm not saying that at all – never, ever, trick someone into joining your email list. Businesses “entice” people all the time with sales, new products, limited availability, etc. – which is what I'm referring to.)

A great Lead Magnet for a Brick and Mortar store is a coupon. A coupon is great for two reasons – people like them and are willing to share their email address in exchange for one, and they drive sales … the only way to take advantage of a coupon is to buy something.

Otherwise, I've already written plenty about Lead Magnets here.

Welcome Series

The Welcome Series is the email series that delivers the Lead Magnet and also introduces your business to the newly subscribed individual.

There are two purposes to this email series: establish a relationship and to segment.

Also note, segmentation can occur before the Welcome Series even starts. For example, on the signup form you can ask them for their email, and what type of pet they have – cat, dog, or both. It's a simple, easy to answer question – but, it allows you to immediately segment. In turn, you are more relevant to individuals.

It can introduce …

  • Picture(s) of your business and/or workforce and/or you
  • Facts about your business
  • The community you support
  • Your social media accounts
  • Top products your business offers
  • Top posts on your blog
  • Testimonials

It can also ask for any questions the new lead may have – which can be a great conversation starter if you sell a more complicated product or service.

The point is to introduce people to you and your business and for them to become comfortable with what you all do.

And, if you didn't segment via the signup form, the Welcome Series helps with segmentation by “watching” how people behave.

What are their interests? What are they clicking on in your emails? How are they behaving?

Grab a Pre-Written Welcome Series Template from The Vault!

Example

The lead receives a “top blog articles” email. The purpose of this email not only serves to introduce the lead to your content, but also to segment the lead based on which article they click on.

Back to our example, we have three categories: cats, dogs, or both.

If the lead clicks on the dog blog article – we now know that they have an interest in dogs and we can segment them as such.

3 E Series

The 3 E Series are all about building and maintaining a relationship with your leads and customers, while simultaneously spurring action.

Depending on your business model, these email series can be incredibly long (100+ emails), span years, and be truly massive. Of course, they don't start this way, but are built over time – a good starting point is around 7-10 emails.

So, what are the Es and what do they mean?

  1. Entertain: These emails are meant to entertain. Videos, pictures, stories, etc provide great entertainment.
  2. Educate: Helpful emails that solve problems, answer questions, and provide guidance.
  3. Earn: These emails drive sales by bringing customers back to your business.

Ultimately, your 3 E Series is continuous. Maintaining the relationship through entertaining and educational emails, while also driving people back to your store by offering different promotions, sending reminders, sharing events, etc.

Example

Let's pretend someone joined our list and has been self-segmented (did it on the signup form) as an individual who has a dog:

Entertain

We can send them this video with a subject line: How I felt this morning

Sure, it's not “our” video, but it's cute, funny, entertaining, and relatable. (BONUS: if you can make a similar video … do that so it's kept “in house”!)

Educate

We can send them this article with a subject line: Dog have mats?

We can also include the steps in the email and give our own professional twist on the subject. And, like the video above … if you can write your own content … do that so it's all kept “in house”!

Earn

We can send a coupon for a 10% off dog grooming. Or a nail trimming, or anything similar to that. The goal is to drive people back to the store.

Mini Action Series

A Mini Action Series is an automatic follow-up to an action someone takes … that spurs even more action!

For example, the link we included in our “Educate” email about how to brush mats out of dog hair could have a Mini Action Series tied to it.

So, if someone clicks the link, we know they're interested in removing mats out of their dog's hair … so, we can send them a special promotion on “dog hair mat removal” or an email recommending a great brush we sell for removing mats. Something that spurs follow on action related to the action the individual just took.

Broadcast Emails

These emails are not in a series.

They're “one-of-a-kind” emails, sent once.

Think of a monthly newsletter.

Or maybe a weekly update.

Or even a one-time promotion or event.

Something along those lines.

They're simply “real time” emails that help keep in contact with your leads and customers.

Conclusion

Email marketing isn't just for Ecommerce or online stores, but ALL types of businesses that want to build and maintain relationships while driving sales.

Above I outlined a proven email marketing strategy for Brick & Mortar stores that automatically increases the lifetime value of their customers.

All that's left to do is implement it … which … by the way … we'll do for you!

Email Marketing Strategy For Brick & Mortar Stores2016-10-14T18:29:28+00:00

Email Segmentation Strategy: Keep It Simple

I'm sure you've probably heard about email segmentation before and that you “should” be doing it. But, how do you get started and what do you segment for?

There are a lot of options, and when you're just trying to get started – it becomes overwhelming very quickly.

This post will give you a framework that simplifies the segmentation process and delivers the results you want!

What is email segmentation?

Email segmentation occurs when you separate individuals on your list by certain aspects or characteristics – for example:

  • Demographics: age, gender, race, location, occupation, marital status, income, religion, etc.
  • Date: signup date, birth date, retirement date, etc.
  • Interests: hobbies, passions, etc.
  • Activity: what they click, what they read, what they purchase, etc.

Why it's so powerful

It keeps things relevant to your subscribers.

Think about yourself for a second. When things are relevant to you – don't you pay more attention?

For example, if you live on the East Coast and there's a hurricane in the Atlantic – you pay attention. You read news and weather reports, you run to the store and stock up on water and non-perishable foods, and you make sure your insurance is up-to-date. Whereas, people on the West Coast probably don't care as much – it's not because they're insensitive, it's just not relevant to them.

Of course, this is an example of segmentation based on location and with this information you'd be able to better relate to your subscribers and sell more product.

Why it can become overwhelming

Given that you can segment subscribers a million different ways, it can become incredibly overwhelming very quickly.

For example; you may decide you want to segment males, age 18-34, who live in the US, and play basketball. But, you also cater to females, age 18-34, who live in the US, and play basketball. And, you know what? Some people in Canada also play basketball that you can cater to as well. And, what about older people who play basketball?!?!

Before you know it, you have 30 segments that you want to send “relevant” content to.

And, instead of writing out all these emails, you just say, “Screw it, I'll send the same one to everyone.”

I know I've done that.

Keep It Simple: Segment Based On Activity

Instead of worrying about age, gender, location, interests, etc. – I want you to only concentrate on two things:

  1. Activity
  2. Angles

Activity

Subscribers' activity with your emails, on your site, and with your products/services encompasses nearly all segmentation conditions. You can begin sending relevant information, based upon the links and pages the subscriber clicks and visits and the products/services they buy.

Angles

People are different. (shocking!)

Which is why angles are important.

Some people are very features driven. They want to know all the things a particular product/service can do before they make a decision. (Share: reports, testing information, dimensions, speeds, material, etc)

Some people are very benefits driven. They want to know the types of results they can expect from a particular product/service before they make a decision. (Share: testimonials, case studies, reviews, etc)

Some people want social proof. They want to make sure they're not the only one buying a particular product/service and that it's “legit”. (Share: “as seen on”, influencer use, number of people using, etc)

While there are tons of other angles, we're going to stick with these three:

  1. Features
  2. Benefits
  3. Social Proof

Putting Activity and Angles Together

Let's pretend that you run an eCommerce store selling men's ski clothing (ski pants and ski jackets).

You send an email to your list that shows your top selling pair of ski pants and your top selling ski jacket.

The subscriber clicks on the top selling ski jacket.

Based on that activity, you know they're looking for a ski jacket and you can begin sending relevant emails from different angles.

  • Email 1 describes how the jacket is made with 100% Gore-Tex and can withstand 20 mph tumbles down a mountain
  • Email 2 shows how the jacket will keep you warm in sub zero temperatures so you can enjoy your whole day skiing
  • Email 3 shows the jacket was featured in Ski Magazine and Shaun White wears it

Now, it doesn't matter if the subscriber is male, female, young, old, lives in the US, or lives in Canada. What matters is that they're interested in a men's ski jacket and depending on what type of person it is – one of the 3 angles will hopefully connect with them and result in a sale.

How To Track Subscriber Activity

Every decent email autoresponder service comes with the ability to track subscriber activity on your website. For this example I'll be using ActiveCampaign, but if you use another tag based service – the concept will remain the same.

Note: there are many, many, many different ways to track how people act and engage with your content. I've simply outlined one way below, and if it doesn't “fit” what you're trying to do, try and figure out another way! (there's always a way)

Steps:

  1. Ensure Site Tracking is installed. [learn more]
  2. Login to ActiveCampaign.
  3. Create a New Automation.
    1. Start from Scratch.
  4. Select “Web page is visited”.

Web page is visited

  1. Enter the Web page URL you have designated to “mark” a particular interest. This URL is typically a sales page; however, it may also be a page on a specific topic or interest.

Web page URL

  1. Add as many other “Starts” as makes sense. For example, if you have multiple pages on your site that signal interest in the same topic, product, or service – make sure you have all of them as starting points for this automation.
  2. Select the little + icon, then “Contacts” and “Add tag”.

Add A Tag

  1. Enter in the name of your tag. I typically name mine “Interested In [X]” where [X] is the product/service name or topic.

Automation

  1. Create a new automation with the “Start” being the tag you added while following steps 1-8. Make the automation do whatever you want, ie. send emails from different angles.

Automation-2

  1. Make sure you make your automations active!

Conclusion

As you're well aware, email segmentation is incredibly powerful when it comes to increasing conversions and it should be implemented; however, it can become overwhelming very quickly if you don't have a strategy or plan to follow.

This is why I recommend focusing solely on Activity and Angles. Don't mess with demographics, dates, interests, etc. All that “stuff” can be summed up by the actions subscribers take.

By addressing what people look at and show an interest in, and then relating to those people based on how they think, research, and buy, you'll be able to convert more people into buyers than ever before!

Are you ready to start building sales funnels? Checkout The Sales Funnel Training Vault!

Email Segmentation Strategy: Keep It Simple2017-04-20T10:02:23+00:00

Texting To Join An Email List Is Stupid

You hear it all the time now, “Text ‘Join' to 12345 to join our email list and get your free bonus!”

Sure, it sounds cool … a listener is driving along, listening to a podcast, when they hear the “text to join” spiel. All they have to do is grab their phone, create a new text to someone that's not a contact already, remember the word to text, remember the number to text, text it, get a reply asking for the email address, then text their email address.

Super, duper cool.

I think it's stupid.

Here are a few other reasons why I think this way:

1. It's 2 to 3 steps

As previously stated – the new subscriber has to send at least 2 texts to subscribe to the list. The first text is the keyword and the second one is their email address.

A 3rd step can enter the scene if the list is double opt-in.

That's a lot of steps you're asking of someone while they're listening to a podcast.

2. It's 2 different mediums

Texting is one form of communication while email is another. When you want someone to join your email list … why in the world would they also have to text you?

When you ask people to switch between mediums – some people aren't going to make the jump.

3. It costs more money

You're already spending money on an autoresponder service, now you have to spend money on a “text to join” plan … roughly $20/mo average.

Sure, it makes sense if it pays for itself; however … what if it doesn't?

4. You're stuck with the keyword you pick

Let's say you have the keyword ‘Join'. That's the word people text to the number of your “text to join” service. What happens if you decide you don't like that word. Or, maybe you want another word for a different email list.

Too bad. It's going to cost you extra – or, you won't be able to do it.

A Better Way

Yup, there is a better way! And it …

  • Is one step
  • Is all the same medium
  • Is free
  • Allows you to connect as many keywords to as many lists as you want

I'm about to show you one way to do it – if this way does not match your setup – still read through it to understand the concept … because no matter what your setup is, you'll be able to implement this if you understand the concept.

What You'll Need

  • A domain registar (I'll be using NameCheap, but all registrars have something similar)
  • An autoresponder service (I'll be using Aweber, but all autoresponder services have something similar)

Step 1: Get List's Email Address

The first thing you'll need to find is the email list you want people to subscribe to's private email address.

Aweber uses the “Unique List ID” and it looks like this:

Aweber Email Address

Find it, copy it, open your domain registar.

Step 2: Setup Email Forward

I'm using NameCheap; however, all registrars allow you to forward emails – you just need to figure out where those features are.

All you need to do is setup your email forward with whatever keyword you want (ie. join) and add the Aweber List Email Address as the Destination Email.

NameCheap

Save Changes and test it out.

Step 3: Test

Send a blank email to the email forwarding address you just setup (ie. join@bodybynate.com).

Make sure you get your Welcome Email:

Welcome Message

It works!

That's literally all you have to do.

Advertise It!

Now, instead of saying, “Text ‘Join' to 12345 to join our email list and get your free bonus!” all you'll have to say is “Send a blank email to join@bodybynate.com for your free bonus”.

Much easier for subscribers to remember, less steps, same medium, and it's free … do you now see why I say, “Texting to join an email list is stupid”?

Texting To Join An Email List Is Stupid2016-10-14T18:29:28+00:00

What Is A Sales Funnel?

In it's simplest form – a sales funnel is what converts individuals into customers.

How is this done?

If you picture a funnel, the top is very wide – and this represents the start of the funnel. The idea is to cast a wide net through various forms of advertising targeted towards what the business believes is ideal customers … whether social media, content marketing, PPC, direct mail, phone calls, etc

Some folks will be “captured” and continue down the funnel, while others will “fall out” … hence the narrowing of the funnel. What do I mean by captured? Normally, this means an email address; however, it can also reference mailing info, phone info, social media info, etc. Basically, a way to keep in touch with what is now called a lead or a prospect.

Up next comes “lead nurturing”. This is where the business attempts to form a relationship with the lead by sharing relevant information, keeping in touch, answering/asking questions, etc. Sometimes, even … this can mean taking the lead out to dinner or sending them on vacation.

For example, my parents just got a new investment guy … and since my parents are at retirement age, they're worth a fair amount to an investment guy, so it's worth that individual to take my parents out to eat, send them on little trips in order to try and “win” them over. So, those meals were part of that guys sales funnel. And, I don't know free food and trips was what did the trick; however, my parents went with him.

My point is, a sales funnel can go beyond simply sending people a bunch of emails.

After the lead has been nurtured, it's time to close the sale – turning the lead into a paying customer.

Most of your “typical” sales funnel definitions end there; however, I do want to take this sales funnel definition a step further because, it's not over once you make one sale. You now have a paying customer, who has enough trust in your business to give it money. Now, you need to keep them happy. Keep them comfortable. Keep them informed. And, of course, sell them more products and services!

Don't forget that … there's a life after the traditional sales funnel, and someone is going to need to maintain that aspect. And, typically, it's value is worth way more than the initial sales funnel.

What Is A Sales Funnel?2016-10-14T18:29:36+00:00

What is the value of email marketing?

For the most part, you get out what you put into it.

It also depends on your business model.

For eCommerce stores, email marketing (if done well) can “easily” double sales … pretty much, automatically.

There are upsell emails to get people to buy more. Cart abandonment emails that remind people to finish their order. Promotional emails that drive sales. And more. It's insane how much email marketing can increase an eCommerce stores revenue.

For B2B, it may be a little different; however, the customers may be bigger. What if one customer was worth $10k/mo? And if your email marketing efforts only resulted in 1 new customer a month … would it still be worth doing?

Let's take it down a notch. Maybe you only sell $50 products, and by implementing email marketing, you're able to sell 10% more a month. Would it be worth doing?

Some other benefits that increase the value of email marketing are that it's fairly inexpensive, can be highly automated and hands off, and it's easy to get started.

Plus, there's the “value” of being able to converse, 1 on 1, with your leads and customers. Having direct communications with these individuals is invaluable to a business.

Needless to say, it's very hard to place a distinct “value” on email marketing efforts in general. There needs to be some context; however, 99.99% of the time, the value of email marketing will far outweigh the cost that goes into implementing it.

What is the value of email marketing?2015-09-24T12:36:03+00:00

How does email marketing work?

It's almost like direct mail and/or sending a print newsletter – as long as the person on the receiving end ASKED to receive that content.

For example, blindly sending 100 letters to different households in an attempt to get a response … is generally how direct mail is performed. However, with email marketing, 100 people will have actually given you their email address … wanting to hear from you.

So, email marketing is similar to direct mail in that you're sending an email/letter straight to their inbox … the difference is that email marketing is more permission based.

So, if you think of email marketing like that … the next logical step would be to get a list of email addresses.

And, before getting into that … you will want to pickup an email service provider (ESP) that will be able to keep track, organize, and automate your emails. I personally use and recommend both ActiveCampaign and MailChimp.

Once you have your ESP, it's time to grow your email list. This is normally accomplished by adding a signup or “optin” form to your website and by offering some form of incentive (Lead Magnet) in exchange for the individual's email address. This can be a coupon, checklist, video course, eBook, etc.

From there, you'll be able to send emails to your list, building a relationship and promoting products.

And the good part about email marketing is that it's relatively cheap to perform. You do not need to purchase stamps, paper, etc in order to spread your message which makes it much easier to build a relationship and keep your business in the front of your customers minds.

So, that's just a general overview of how email marketing works. Of course, there's a lot more to it than that, I was just trying to keep it simple enough that even my mother would be able to understand!

 

How does email marketing work?2016-10-14T18:29:36+00:00

Can you recommend a free email automation tool?

My first opinion on this question is … really? If you can't afford between $10-$20/mo on a decent email automation tool, then you're doing something wrong.

Anyway, many email automation tools offer either some sort of trial period OR a free tier.

ActiveCampaign has a 14 day trial.

iContact has a 30 day trial.

GetResponse has a 30 day trial.

Constant Contact has a 60 day trial.

MailChimp offers a free tier; however, it does not allow for automation – so, it will not suite your needs. It's great if all you need to do is send broadcast emails.

As for totally free autoresponder services – they're more or less crap. Tracking, automation tools, features, ease of use, deliverability rates, all that stuff … is hit or miss … and I would never recommend a free solution for your business.

Spending $10-$20/mo on a quality autoresponder service is money well spent. Instead of drinking Starbucks coffee for 4 days, brew your own – and that'll more than cover the cost of an email automation tool.

Can you recommend a free email automation tool?2015-09-24T11:44:40+00:00

What is the trick to email marketing so that it does not annoy people or be dismissed immediately as spam, but rather be opened up, read, and actually turn into a lead or sale?

I don't like the word “trick”. A trick is something that works for a little while, but then it gets figured out, overused, and finally loses its effectiveness.

Instead, I recommend using what's worked before email marketing even existed and what will exist long after email marketing has died – be helpful, be sincere, be relevant.

The only reason someone buys something is because they have a problem and they believe their purchase will solve that problem.

By being helpful and guiding an individual into solving their problem – you will be successful.

Of course this help MUST be sincere. You must truly want to help that individual and most of the time people can tell if someone is sincere or not … unless you're incredibly sneaky, in which case you can sell snake oil, but there's probably a special place in Hell for people who use this ability for evil.

Finally, you must be relevant to that person's needs. Let's say you're trying to sell a lawn cutting service – you may be truly helpful and sincere, but if the person lives in an apartment … what you have to offer will not be relevant to them.

As long as you cover those three aspects (helpful, sincere, relevant) in any and all of your marketing efforts – you will be successful.

 

What is the trick to email marketing so that it does not annoy people or be dismissed immediately as spam, but rather be opened up, read, and actually turn into a lead or sale?2016-10-14T18:29:36+00:00